In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the Polk County Florida Property Appraiser (PCPA) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: The PCPA does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: The PCPA will, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate
equally in the PCPA’s programs, services, and activities; including email, voice recordings, and written/text documents to make information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: The PCPA will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.
For example, individuals with service animals are welcomed in PCPA offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the PCPA, should contact our ADA Coordinator as soon as possible,
but no later than 72 hours before the scheduled event.
The ADA does not require the PCPA to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of the PCPA is not accessible to persons with disabilities should be directed to our ADA Coordinator.
The PCPA will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary
aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public, but are not accessible to persons who use wheelchairs.
All communications involving ADA can be forwarded to the PCPA:
By Mail to:
Polk County Property Appraiser's Office
Attn: ADA Coordinator
255 N. Wilson Avenue
Bartow, Florida 33830
By E-Mail to:
PAADACoordinator@polk-county.net
By Phone/Fax to:
Ph: (863) 534-4765
Fax: (863) 534-4753